Citizens State Bank is chartered, licensed or registered under the laws of the State of Texas and, by state law, is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against Citizens State Bank should contact the Texas Department of Banking through one of the means indicated below:

In person, or by U.S. Mail:

Texas Department of Banking
Consumer Assistance Activities
2601 N. Lamar Blvd.
Austin, Texas 78705-4294

Toll Free No. (877) 276-5554
E-mail: consumer.complaints@dob.texas.gov
Website: www.dob.texas.gov